Welcome to MJM Cleaning’s FAQ page!
We’ve gathered answers to some of the most common questions we receive about our cleaning services in Ottawa. Whether you’re considering residential, commercial, or specialty cleaning, we’ve got you covered with all the information you need.
At MJM Cleaning, we offer a comprehensive range of cleaning services for both residential and commercial clients in Ottawa. Our services include:
Whether you need weekly cleaning for your home or a one-time deep clean for your office, MJM Cleaning has the expertise to deliver top-notch results.
Yes! At MJM Cleaning, we are committed to using green cleaning products that are non-toxic, non-reactive, and free from harsh chemicals. Our eco-friendly products are safe for both your family and the environment. We believe in reducing indoor air pollutants and creating healthier living and working spaces. From biodegradable products to energy-efficient equipment, we take pride in offering cleaning solutions that are both effective and sustainable.
Getting an estimate for our cleaning services is simple! You can either fill out our online quote request form on our website or call us directly at 613-862-4911 to discuss your cleaning needs. We offer free, no-obligation estimates for all types of cleaning services. Our team will work with you to create a customized cleaning plan based on your requirements and budget.
We offer cleaning services for a variety of properties, including:
No matter the size or type of property, MJM Cleaning has the expertise and equipment to get the job done right.
The frequency of your cleaning service depends on your needs. We offer flexible cleaning schedules to suit your lifestyle:
Our team can help you decide the best cleaning frequency for your home or business. Contact us today to discuss your options.
Absolutely! Our cleaning team is fully trained, experienced, and professional. All of our employees pass a full criminal background check and are covered by the Workplace Safety and Insurance Board (WSIB). We carry 2 million dollars in liability insurance to ensure you have peace of mind while we clean your property.
The length of time required to clean your space depends on factors like the size of the property and the type of cleaning service you require. For example:
We provide an estimated time frame when you book your service, so you know exactly what to expect.
While we have maintained a great track record for 14 years in Ottawa, we understand that sometimes things don’t go as planned. We offer a 180-day satisfaction guarantee on all work and services. If you are not completely happy, we will make every attempt to rectify the situation. If we are unable to do so, you will receive a full refund.
Yes, MJM Cleaning is fully insured and bonded. We carry $2 million in liability coverage for added peace of mind. All our employees are thoroughly screened through a criminal background check, and we are members of the Workplace Safety and Insurance Board (WSIB) in Ontario.
Yes! MJM Cleaning offers 24/7 emergency cleaning and restoration services, guaranteed on-site within 3 hours or the service is free. We are available seven days a week to ensure that your cleaning needs are met, even during urgent situations.
Currently, MJM Cleaning employs 8 full- and part-time staff members, including a certified electrician, plumber, and general contractor. This allows us to provide specialized services and handle a wide range of cleaning and restoration needs for residential and commercial clients in Ottawa.
No, MJM Cleaning does not carry a minimum per-call charge. You pay only for the cleaning services you need, making us a cost-effective choice for Ottawa residents and businesses.
Our rates are as follows:
We offer competitive pricing for high-quality cleaning services in Ottawa. Contact us for a personalized quote.
At MJM Cleaning, we prioritize safety and health by using only green cleaning products that are:
These products are effective in removing dirt, grime, and bacteria, while improving indoor air quality and creating a healthier environment for you and your family.
While it’s not necessary for you to be home during the cleaning, it’s up to you! Many of our clients prefer to provide us with access to their property while they are away. We will work with you to ensure we can access your home or office at the scheduled time. If you prefer to be present during the cleaning, our team will minimize disruption and work efficiently.
We strive to provide a consistent experience for all our clients. While we cannot guarantee a specific cleaner or team, we always aim to send the same trusted cleaners to your property for regular cleanings. If you have any special requests or preferences, please let us know, and we will do our best to accommodate you.
Yes, MJM Cleaning offers flexible scheduling, including weekends and holidays. We understand that your schedule can be busy, so we work around your availability to ensure your cleaning needs are met.
If you have any other questions or are ready to book your next cleaning service, don’t hesitate to contact MJM Cleaning today. Our friendly team is here to assist you with all your cleaning needs. Call us at 613-862-4911 for a free estimate!
