Short answer: Choose a cleaner whose written plan fits your building, hours and priorities. Compare the tasks, frequency, communication and insurance behind each quote, rather than choosing by price alone.
Ottawa offices, restaurants and retail spaces all need different routines. A provider that asks detailed questions about your facility can give you a more useful scope than one that quotes before understanding the work.
Start with the areas that matter most
List your washrooms, kitchens, entrances, floors and shared touchpoints. Note the number of users, peak traffic, surface types and any areas that require special attention. A reception area used all day may need a different schedule from a lightly used meeting room.
Share that list with every company you contact. It gives you a fair basis for comparison and helps prevent a mismatch between the quoted work and the work you expect.
Ask for a clear written scope
A useful quote states which areas are included, which tasks happen at each visit and which are periodic. It should also explain whether supplies and equipment are included, how access is arranged and what happens when you request extra work.
- Which tasks are performed daily, weekly or less often?
- Are floor, carpet or window services included or quoted separately?
- Who supplies consumables and cleaning products?
- How are missed tasks or changes to the schedule handled?
For a detailed look at the factors behind pricing, read our Ottawa office-cleaning cost guide.
Check reliability and accountability
Ask about insurance, staff training, supervision and the process for reporting a concern. Find out who you contact if access changes or a priority area needs attention. These questions matter as much as a list of cleaning tasks because commercial service is ongoing.
Reviews can help you spot patterns in consistency and communication. Look for specific accounts of the type of space you manage. A single rating cannot tell you whether a company can meet your building’s particular schedule.
Match the plan to your operating hours
Decide whether daytime, evening or weekend cleaning makes sense for your staff and customers. Confirm keys, alarms, parking, loading access and any restrictions on equipment use. If your building needs specialized floor or carpet care, discuss it during the estimate rather than assuming it is part of routine janitorial work.
MJM Cleaning offers commercial cleaning in Ottawa and specialty cleaning for work that needs a separate scope. Tell us about your facility and we can discuss a suitable plan.
Compare value, then request a site-specific estimate
When two quotes differ, compare the hours, areas and visit frequency first. A cheaper price can reflect a smaller scope; a higher price may include tasks you do not need. Ask each provider to clarify assumptions before making a decision.
To start an MJM Cleaning estimate, use the online quote form or call 613-862-4911. Include your building type, approximate size, preferred schedule and the areas you want prioritized.
Frequently Asked Questions
What should a commercial cleaning quote include?
It should describe the areas and tasks, visit frequency, supplies, access arrangements, exclusions and how changes to the scope are priced.
How often should an office be cleaned?
Frequency depends on occupancy, foot traffic, washroom use and the condition you need to maintain. Ask for a plan tailored to those factors.
Should I ask about insurance?
Yes. Ask what coverage applies to the work and confirm any building-specific requirements before service begins.
Can cleaning happen outside business hours?
Some providers offer evening or weekend scheduling. Confirm availability, building access and security procedures during the estimate.
Need Professional Cleaning in Ottawa?
Tell MJM Cleaning about your space, priorities and timing. Request an online quote, call 613-862-4911 or text us.
